Your privacy matters to us. This Privacy Policy explains exactly what personal data winspin collects from Filipino players, how we use it, who we share it with, and how we keep it safe. Please read it carefully before using the winspin Platform.
winspin uses 256-bit SSL encryption and industry-standard security protocols to protect all personal data collected from Filipino players on our platform.
winspin does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the winspin Platform.
As a winspin member, you have the right to access, correct, and request deletion of your personal data at any time by contacting our support team.
winspin processes personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) and applicable Philippine gaming regulations.
winspin uses cookies to improve your experience on the platform. You can manage your cookie preferences at any time through your browser settings.
In the unlikely event of a data breach affecting your personal information, winspin will notify you and the relevant Philippine authorities within the timeframes required by law.
winspin ("winspin," "we," "us," or "our") is committed to protecting the privacy and personal data of all members and visitors who use the winspin Platform. This Privacy Policy ("Policy") describes how winspin collects, uses, stores, shares, and protects personal information in connection with your use of the winspin website, mobile platform, and all associated services (collectively, the "Platform").
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By accessing or using the winspin Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with the winspin Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of the Data Privacy Act of 2012 and this Policy, winspin acts as the Personal Information Controller (PIC) in respect of the personal data it collects from members and visitors of the Platform. winspin determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions, concerns, or requests relating to the processing of your personal data by winspin, you may contact our Data Protection Officer (DPO) at: [email protected]
When you register for a winspin account, we collect the following personal information:
To process deposits and withdrawals, winspin collects:
When you access the winspin Platform, we automatically collect:
If you contact winspin support or participate in promotions, we may collect records of your communications with us, including support chat logs, email correspondence, and survey responses.
winspin collects personal data through the following means:
winspin processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Registration | To create and manage your winspin account, verify your identity, and confirm your eligibility (21+ years of age). |
| Transaction Processing | To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank in Philippine Peso (PHP). |
| Regulatory Compliance | To comply with KYC, AML, and other obligations under Philippine gaming regulations and the Data Privacy Act of 2012. |
| Platform Security | To detect, prevent, and investigate fraud, money laundering, account abuse, and other prohibited activities. |
| Customer Support | To respond to your enquiries, resolve disputes, and provide technical assistance. |
| Responsible Gaming | To monitor gaming behaviour, apply responsible gaming tools, and enforce self-exclusion requests. |
| Marketing | To send you promotional offers, bonuses, and updates about winspin — only where you have given your consent. |
| Platform Improvement | To analyse usage patterns and improve the features, performance, and user experience of the winspin Platform. |
winspin processes your personal data on the following legal bases under the Data Privacy Act of 2012:
winspin does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom winspin shares personal data are required to process such data in accordance with applicable Philippine data protection laws and winspin's data processing standards.
winspin retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, winspin retains account and transaction data for a minimum of five (5) years following the closure of your account, in compliance with Philippine AML laws and gaming regulatory requirements. Communications data and support records are retained for a minimum of three (3) years.
When your personal data is no longer required, winspin will securely delete or anonymise it in accordance with our data retention and disposal procedures.
winspin implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While winspin takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your winspin login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
Cookies are small text files placed on your device when you visit the winspin Platform. They help us recognise your device, remember your preferences, and improve your experience on the Platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the winspin Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by winspin:
To exercise any of these rights, please contact winspin's Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with the Data Privacy Act of 2012.
The winspin Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing online gaming and casino-style gambling. winspin does not knowingly collect personal data from individuals under the age of 21. If winspin becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the winspin Platform, please notify us immediately at [email protected].
winspin primarily processes and stores personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud prevention services.
Where such transfers occur, winspin ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and the standards set by the National Privacy Commission. These safeguards may include contractual data processing agreements, adequacy decisions, or other legally recognised transfer mechanisms.
winspin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. Where changes are material, winspin will provide reasonable notice to registered members via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this Policy. Your continued use of the winspin Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by winspin, please contact our Data Protection Officer:
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For more information on your rights under the Data Privacy Act of 2012, please visit the NPC's official resources.
Your data is protected, your privacy is respected. Join millions of Filipino players who trust winspin for sports betting, live casino, slots, and bingo — starting from just ₱100.
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